The Virtual Office Service in Sussex
YOUR PARTNER FOR SUCCESS
Telephone & Call answering services.
Our telephone & call answering service is designed to offer you a flexible and cost effective way to manage your incoming calls. Our Call centre is based just along the coast from Brighton in Peacehaven East Sussex. Which means we are ideally located to handle calls on a national or local basis for any size of company.
Please feel free to contact us to discuss your needs by email or of course by telephone on 01273 447111. If you prefer you can use our contact us page and we will call you back.
We are here to help. Here is what a small selection of our clients had to say about us.
Whether you are a sole trader who would like your calls answered whilst in a meeting or on holiday, a small business who would like an overflow facility to cover your busy times, or a large company who needs an extra pair of helping hands.
We have a number of tariffs in place that can meet your needs or you can take advantage of our "pay as you go" facility.
Our receptionists answer your calls with your chosen greeting and ensure you do not miss incoming callls. We then forward the details of the call to you immediately or at an agreed time. You choose how to recieve your message by email or text.
Daily, weekly or monthly summary reports can also be arranged, enabling you to monitor the transferred calls, and there is no charge for sales cold calls and wrong numbers.
Reception Service
Our reception service, allows us to answer your calls and to transfer them back to you, announcing the caller. This is ideal for growing businesses as it creates the image of a larger organisation.
We feel that each company is unique, so for a tailored quotation that suits your individual needs. Feel free to call and arrange a meeting.
Business Address and Mail forwarding in Peacehaven, Brighton, Sussex.
Are you a comany Director? If so you can now use our location for your personal address. This is a great way to retain your privacy and ensure you meet the current legislation. Contact us now to see how simple it is to set up!
A formal business address is ideal for sole traders who work from home that would rather not give out their home address.
You can use our office address for all your mail deliveries, forwarding, literature, e-mails and your websites. You can also use our office as a mail forwrding address. Have you post to us for your collection or we can offer you aour confiedential scan and email service.
Should you need to meet up with your clients, simply use our meeting room which is available for hire by the hour, Half or full day.
We can receive and sign for all your post. This can either be forwarded on to you, or stored awaiting your collection.
An international mail forwarding service is also available.
You may work well out of your spare room, but is this the image you want to portray to potential clients?
Printing Services
Our printing facilities allow you to produce short runs of sales literature, business stationery, mail merged letters, leaflets, price lists, invitations, certificates ... the list is endless.
Colour or black & white, folded, stapled, A3, tri-folded.You name it, we can do it. We offer a vast range of formats at the click of a button.
Refunds Policy
For card payments made via our web site or over the telephone only.
Sussex Business Bureau observes the standard EU refunds policy. For goods or services ordered via our web site clients have a 7 day period in which to cancel the order. For up to 7 days following receipt of the goods a client can also request a refund. Subject to the following exclusions.
Customised Goods. Once we have accepted your payment and commenced work at your instruction then the 7 day period will deem to have been waived by you. This includes several of our services, including but not limited to Copying, Colour Copying, Printing, Business Cards, Design Services, Website design & Hosting, Telephone Answering Services, Secretarial services, Copy typing and those services which are tailored or created for each individual client.
Special order items - Items ordered specially for a client which are not stock items will be subject to the refunds policy of our supplier only. If the supplier will not accept a refund then we will not be able to offer it. This will be explained to each client at the point of ordering.
Speed Networking Events. Once booked your contract cannot be cancelled after the 7 day period. Orders placed within 7 days of the event will not be refunded. Refunds will not be given for NON attendance under any circumstances. Refunds will not be given once you have attended the event, our contract with you will be deemed to have been completed at the start of each networking session.
Payments in Uk Pounds - £ Stirling only.
