Sales Training, The Art Of Business Conversations.

Effective questioning and listening skills are vital for
successful Business people.

 

Sales Training Course - The Art of Business Conversations.

Date:  Next Date to be confirmed for 2011
Duration: 9am -1pm

Cost: £55+VAT

Call 01273 447111 to book now.

Anyone in your business who talks to customers can win you business, so are they maximising the opportunity when speaking to customers? If not then this course will benefit you and your business.

Questioning and listening skills are the key to effective mutually successful communication and understanding. Questioning and listening skills play a vital part in ensuring strong and enduring working relationships are built with customers and staff. In other words they are the foundations of the art of business conversations. And the ability to have excellent business conversations is the key to more sales and more business.

This highly practical training course will provide the tools and techniques to equip delegates with the ability to effectively question and listen. This is an introductory course covering two of the key elements of the art of successful business conversations.

By the end of this course you will be able to:

• 
  Communicate more effectively.
  Gain new information through effective questioning techniques.
  Pick up on hidden messages.
  Listen for feelings as well as meaning.
  Use techniques to check and build understanding.
  Increase your confidence when communicating face-to-face.

 

Course Designed For :

Individuals, who want to improve their confidence, gather information, build relationships and persuade people and companies through effective questioning and listening skills.

• Anybody that engages with clients over the telephone or face to face.
  New starters,
  Staff with no formal training
  Those looking for a refresher of key selling skills.
  Managers who manage people (The internal conversations can be the hardest)
  

 

Course Duration and cost:

Half Day at an introductory cost of £55.00+VAT per person.

Maximum Number of Delegates - 8 per 1/2 day session.