Sussex Business Bureau supporting your success

As a friendly, professional team of experienced business experts, we provide a personal, bespoke service tailored to your exact needs, designed to support success.

Flexibility sits at the heart of everything we do, which means you get the exact support you want, when you want it and you only pay for the services you need.

Thanks to a passion for call handling we deal with your calls the way you would, giving your customers and prospects the right impression every time.We bring a blend of personal and professional into play, you get a top class service from people who love what they do. And insisting on attention to detail giving you peace of mind knowing everything is in good hands.

Here's some insight into our business support services:

Background research tells us exactly who we're dealing with

'Our business is a fairly complex one we offer a wide range of services and have a large sales force on the road. Sussex Business Bureau got to grips with what we do and who does what really quickly. Many of our clients assume that the 'girls in the office' are our girls in the office.. we don't correct them.

Working as one for seamless internal communications

'When one of our staff had a family emergency I contacted Sussex Business Bureau to let them know he wouldn't be contactable for the foreseeable future. The member of staff I spoke to expressed huge sympathy for his situation and we agreed how to deal with his calls. I expected there to be some initial issues as the information filtered through the company... but I only had to make the call once.'

Bespoke solutions as and when you need them

'When I first set up my accountancy business I only got around 10 calls a day but I wanted each of those calls to be dealt with as they would be by a much bigger accountancy firm. So a call handling company seemed the obvious choice . Jo was really happy to work with me from the outset and we have continued to work together even though there are 10 of us now. The help we have needed from Jo has grown as we have.'

Delivering the finest quality call handling

'I think that answering the phone well is a real and often underestimated skill. Jo and her team are brilliant at it. They genuinely seem pleased to hear from every caller and provide a perfect 'front door' into our company. If Carling made a call handling company...'

A better work-life balance plus genuine peace of mind

'Running your own business is tough and finding the time to take a break can be really hard. Since we have started working with Sussex Business Bureau we have been able to get a better work life balance – knowing that our company is still providing a service and feels 'open' even when we are not there.'

Let's have a conversation about making your business life better

We help business owners across a wide range of industries and sectors achieve excellence. If there's a gap we can fill, we'd love to discuss it with you. Call us on 01273 447111

Our Approach

Tailored Service

Acting as 'your' local office
Getting the details right

Passionate about call handling

Our Clients

Paul and his team put together a very smooth running day with first class speakers who were experts in their fields and most importantly able to effectively share their knowledge with the room. I will definitely recommend events organised by Paul

Fiona Hill, AFH Payroll Solutions

Use them! The call handling takes the stress out of your life and makes a massive difference if you are not able to take your own calls, it pay for itself just in the number of opportunities I no longer lose!

Gary Maskell, Advice4Business

Jo and the team at Sussex Business Bureau are an integral part of our business. Their support and professionalism gives us peace of mind that our calls are being managed as we would. We see them as an extension of our business and part of our team, we certainly couldn't do without them

Owner/Manager, Brighton based recruitment agency.