As a friendly, professional team of experienced business experts, we provide a personal, bespoke service tailored to your exact needs, designed to support success.
Flexibility sits at the heart of everything we do, which means you get the exact support you want, when you want it and you only pay for the services you need.
Thanks to a passion for call handling we deal with your calls the way you would, giving your customers and prospects the right impression every time.We bring a blend of personal and professional into play, you get a top class service from people who love what they do. And insisting on attention to detail giving you peace of mind knowing everything is in good hands.
Here's some insight into our business support services:
Background research tells us exactly who we're dealing with
'Our business is a fairly complex one we offer a wide range of services and have a large sales force on the road. Sussex Business Bureau got to grips with what we do and who does what really quickly. Many of our clients assume that the 'girls in the office' are our girls in the office.. we don't correct them.
Working as one for seamless internal communications
'When one of our staff had a family emergency I contacted Sussex Business Bureau to let them know he wouldn't be contactable for the foreseeable future. The member of staff I spoke to expressed huge sympathy for his situation and we agreed how to deal with his calls. I expected there to be some initial issues as the information filtered through the company... but I only had to make the call once.'
Bespoke solutions as and when you need them
'When I first set up my accountancy business I only got around 10 calls a day but I wanted each of those calls to be dealt with as they would be by a much bigger accountancy firm. So a call handling company seemed the obvious choice . Jo was really happy to work with me from the outset and we have continued to work together even though there are 10 of us now. The help we have needed from Jo has grown as we have.'
Delivering the finest quality call handling
'I think that answering the phone well is a real and often underestimated skill. Jo and her team are brilliant at it. They genuinely seem pleased to hear from every caller and provide a perfect 'front door' into our company. If Carling made a call handling company...'
A better work-life balance plus genuine peace of mind
'Running your own business is tough and finding the time to take a break can be really hard. Since we have started working with Sussex Business Bureau we have been able to get a better work life balance – knowing that our company is still providing a service and feels 'open' even when we are not there.'
Let's have a conversation about making your business life better
We help business owners across a wide range of industries and sectors achieve excellence. If there's a gap we can fill, we'd love to discuss it with you. Call us on 01273 447111